Affiliates may use TOPdesk as licensed agents only if the purchasing agreement says so
Catalog row in Vendor License Rules · Cited
- Kind
- Use rights
- Statement
- General Terms and Conditions 2021 §19.3 and §5.3: if the Purchasing Agreement lets affiliates use the Software as a licensed agent, those affiliates become a party to the agreement and are jointly and severally responsible with the customer. (vendor document undated; as published on 2026-09-27)
- Applies when
- Group companies or shared service centres use one TOPdesk environment.
- Applies to
- TOPdesk SaaS and On Premises subscriptions.
- Related metrics