Freshworks Evidence

Existing ITAM customers move to Asset Units at the first renewal after upgrading

Catalog row in Vendor License Evidence · Cited

Kind: FAQ excerpt
Excerpt: "As part of this upgrade, we are phasing out our legacy billing structure in favor of a new asset unit model. This change will not take place until your first renewal following your move to the new ITAM experience."
Locator: Upgrade support and commercials
Applies to: Existing ITAM customers move to Asset Units at the first renewal after upgrading
Supports rules: Existing ITAM customers move to Asset Units at the first renewal after upgrading
Related metrics: Asset Unit
Managed Asset
Related programs: ITAM Classic to Freshservice IT Asset Management upgrade
Sources: Freshservice IT Asset Management (ITAM) upgrade FAQ