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Parallels Program

Parallels Secure Workspace Maintenance and Support

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Kind
Maintenance and support
Term
Initial Maintenance Period 1 or 3 years; Subsequent Maintenance Periods 1 or 3 years
Definition
Product Specific Terms s.4.1(G), (J) and (K) and s.4.4: maintenance and technical support for Parallels Secure Workspace, mandatory for the Initial Maintenance Period of one or three years under a Perpetual License and included in Subscription License fees.
Commercial rules
Bought annually for the number of Concurrent Users on the License Certificate; if fewer users are covered than licensed, the excess users are suspended until maintenance is bought. Renewal fees may change on 15 days' notice; without notice of renewal the Maintenance Period ends.
Applies to
Parallels Secure Workspace
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