Publisher

UKG

UKG sells UKG Pro, UKG Pro Workforce Management (formerly UKG Dimensions) and UKG Ready as multi-tenant subscriptions under a Master Services Agreement, a product Services Description and an Order, counted per employee per month against a Monthly Minimum Quantity, with add-ons metered by calls, workflows, blocks or sites and legacy Kronos Workforce Central software supported under annual on-premise support plans.

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Overview articleUKG licensingUKG sells UKG Pro, UKG Pro Workforce Management (formerly UKG Dimensions) and UKG Ready as multi-tenant subscriptions under a Master Services Agreement, a product Services Description and an Order, counted per employee per month against a Monthly Minimum Quantity, with add-ons metered by calls, workflows, blocks or sites and legacy Kronos Workforce Central software supported under annual on-premise support plans.Cited · Edited 2026-10-08 · 10 references

Guides

UKG Master Services Agreement and Order termsCited · Edited 2026-10-08 UKG Pro Pay and People Center licensingCited · Edited 2026-10-08 UKG Pro Workforce Management and UKG Ready licensingCited · Edited 2026-10-08 UKG API, webhook, Compose and Dynamic Workforce Operations add-onsCited · Edited 2026-10-08 UKG Workforce Central on-premise support and equipmentCited · Edited 2026-10-08

Licensing Data

From the UKG catalog: how usage is counted, the rules that apply, the programs licences are bought through and the SKUs. Backed by 74 verbatim excerpts from 16 UKG documents.

Metrics 17

Active Employee (UKG HR Service Delivery)Employee Active Employee (UKG Ready)Employee per month Active One View EmployeeEmployee per month Active Workflow and Concurrent Workflow (UKG Compose)Workflows API Call PackPack of 10,000,000 API calls per month Compensated Employee (UKG Pro Pay / People Center)Employee Compensated Employee (UKG Ready)Employee per month Employee (UKG Pro Workforce Management)Employee

Rules 74

Active Workflows are monitored but not hard-cappedAudit All equipment must share one support optionSupport API Call Packs require UKG Pro Pay / People Center or Pro WFMDependency API overage is invoiced as extra packs and unused calls expireConsumption Assignment is permitted on a merger or saleContract Boomi AtomSphere right ends with the subscriptionThird-party software Compose Base and Premium workflow entitlementsEntitlement Compose is not stand-aloneDependency

Programs 12

API and webhook entitlements included with UKG ProIncluded entitlement Blended rate (UKG Pro Pay / People Center with UKG Pro Workforce Management)Bundle pricing DWO annual capacity reviewCapacity review Equipment purchase, rental and supportHardware program Launch Quantity (110% tolerance)Implementation fee Monthly Minimum Quantity and Usage OverageCommitment / consumption Monthly Minimum Quantity and Usage Overage (UKG Ready)Commitment / consumption Order Term, automatic renewal and non-cancellable feesContract term

SKUs 15

UKG API Call PacksCited UKG Compose-BaseCited UKG Compose-PremiumCited UKG Dynamic Workforce OperationsCited UKG HRSD Document Manager, People Assist and Employee VaultCited UKG One ViewCited UKG Pro PayCited UKG Pro People CenterCited

Products

All 31 Products

Workforce Management Software 9

UKG Dynamic Workforce Operations, UKG Pro Scheduling, UKG Pro Workforce Management, UKG Ready Scheduler, UKG Shiftboard, UKG Shiftboard Communications, UKG Shiftboard Enterprise, UKG Shiftboard Enterprise Pro, and 1 more

HR Service Delivery Software 4

UKG HR Service Delivery, UKG HRSD Document Manager, UKG HRSD Employee Vault, UKG HRSD People Assist

HRMS & HCM Software 4

UKG Pro, UKG Pro People Center, UKG Ready, UKG Ready HR

Business Intelligence Software 3

UKG Compose, UKG Compose-Base, UKG Compose-Premium

Payroll Software 3

UKG Pro Pay, UKG Pro Payment Services, UKG Ready Payroll Services

Time & Attendance Software 3

UKG Pro Timekeeping, UKG Ready Access Control, UKG Ready Time

3 more categories