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Descartes Systems

Descartes sells logistics, routing, customs and trade products under Order Forms that cite version-coded Master Terms and product terms for Software, GLN Services, Data Services and Hardware, with perpetual or term software licences, overage rules, and a separate online store with automatic renewals.

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Overview articleDescartes Systems licensingDescartes sells logistics, routing, customs and trade products under Order Forms that cite version-coded Master Terms and product terms for Software, GLN Services, Data Services and Hardware, with perpetual or term software licences, overage rules, and a separate online store with automatic renewals.Cited · Edited 2026-10-13 · 15 references

Guides

Descartes Systems Master Terms and Order FormsCited · Edited 2026-10-13Descartes Systems software licences and maintenanceCited · Edited 2026-10-13Descartes Systems GLN services and data termsCited · Edited 2026-10-13Descartes Systems online store, SaaS and GroundCloud termsCited · Edited 2026-10-13

Licensing Data

From the Descartes Systems catalog: how usage is counted, the rules that apply, the programs licences are bought through and the SKUs. Backed by 58 verbatim excerpts from 14 Descartes Systems documents.

Products

All 13 Products

Supply Chain Management Software 8

Descartes Data Services, Descartes Hardware, Descartes Plug-In, Descartes products and services under DSG26.0, Descartes SaaS Services, Descartes Software, Descartes Software (Non-Mobile Applications), Descartes Software, GLN Services and Data Services

Transportation Software 5

Descartes Global Logistics Network, Descartes Global Logistics Network (GLN) Services, Descartes SaaS and GLN Services with a fixed quantity, GroundCloud, GroundCloud Services and VEDR Hardware

Litigation

All cases
  1. Vermont Pure Holdings v Descartes Systems GroupUnited States District Court for the District of Vermont · 2001
    Dismissed
    Lessons learned
    • A broad arbitration clause in a software licence can reach claims that a customer frames under a separate services agreement, if the facts relate to the licensed software.
    • Courts look at the factual allegations, not the label of the claim, when deciding whether a dispute falls inside a licence's dispute resolution clause.
    • Forum, governing law and arbitration terms in the licence agreement should be read together with every related services or hardware contract.
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