Customer pays Descartes' cost of responding to audits and legal requests about the customer
Catalog row in Vendor License Rules · Cited
- Kind
- Compliance
- Statement
- Master Terms DSG26.0 section 4.7: where Descartes receives a subpoena, court order, regulatory request, audit or similar compulsory process relating to the customer, its Use, Permitted Users or its Customer Data, the customer reimburses Descartes' reasonable costs including internal administrative costs and attorneys' fees. (effective 2026-03-03)
- Applies when
- Descartes receives a subpoena, regulator request or audit relating to the customer
- Applies to
- Compulsory process relating to the customer
- Related programs