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Genesys Cloud CX 2

Genesys Cloud CX 2 is a Genesys product filed under Call & Contact Center Software. Lifecycle: continuously updated.

Releases and Lifecycle

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Release and support dates as published by Genesys; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

Continuously updated 1
Genesys Cloud CX 2 (Continuous delivery (CI/CD) cloud service; features, security and resiliency updates are applied regularly and the vendor publishes no end-of-life per version. Feature deprecations are announced separately.)[6]
Sources 1
  1. Genesys Multicloud CX Release Management and Communications retrieved 2026-10-14

Metrics 1

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