WEM add-on user
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- WEM add-on
- Definition
- A user billed for a Workforce Engagement Management add-on on a CX 1 or CX 2 organisation.
- Counting rules
- Billing starts when a user holds a WEM-related administrator permission, is subject to a WEM capability such as a schedule or evaluation, or is given the WEM upgrade permission.
- Floors / minimums
- Add-on prices listed per user per month for named and concurrent.
- Applies to products
- Genesys Cloud CX 1
- Genesys Cloud CX 2
- Applies to editions
- CX 1 WEM Add-on II
- CX 2 WEM Add-on I
- Product category