Genesys Product
Genesys Engage
Genesys Engage is a Genesys product filed under Call & Contact Center Software. Lifecycle: versioned, 1 version listed, latest All Engage on-premises and subscription products.
Releases and Lifecycle
All Genesys productsRelease and support dates as published by Genesys; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.
Genesys Engage 1 version
Engage Premises and Subscription EOL: end of full-year renewals 2027-12-31, end of all renewals 2028-11-30, end of maintenance and support 2028-12-31. Product-specific EOL dates previously announced remain in effect.
| Version | End of standard support | End of life | Source |
|---|---|---|---|
| All Engage on-premises and subscription productsGenesys Engage End of Life Announcement (announced 2024-03-11) | [4] |
Lifecycle Policy
- Genesys Engage End of Life Announcement. Engage Premises and Subscription products reach end of maintenance and support on 2028-12-31, and subscription licenses stop functioning after that date. [4]
Sources 1
- Genesys Engage End of Life Announcement (June 2025) retrieved 2026-10-14