An operator with at least one paid permission needs a paid licence
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Free and paid permissions: organisations are charged for every operator that is assigned at least one paid permission; paid permissions mostly allow changing data or the environment, and are marked with a money icon in permission groups. (vendor document undated; as published on 2026-09-27)
- Applies when
- Counting paid operators for a TOPdesk SaaS or Virtual Appliance environment.
- Applies to
- TOPdesk operators (agents).
- Related metrics