A user holds only one licence type
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- License Type article: a user can only be associated with one licence type (Remote Support (Technician) or Remote Access (End-User)); a Remote Support licence includes up to 10 registered technicians (1 concurrent active) and 300 managed endpoints; a Remote Access licence provides 1 named user and 10 endpoints. (effective 2026-09-02)
- Applies to
- Splashtop Enterprise and combined Remote Access and Remote Support subscriptions
- Related metrics