Concurrent technician
Catalog row in Vendor License Metrics · Cited
- Unit
- Concurrent technician (10 named users per licence)
- Aliases
- Remote Support (Technician) License; concurrent tech license
- Definition
- SOS FAQ: "Splashtop Remote Support is licensed on a concurrent user basis. For each technician/user license you purchase, you can have up to 10 users on your account and any one of those users may use Splashtop on one device at a time to run remote access sessions."
- Counting rules
- With two licences, two of 20 users can run sessions at the same time. Each licence includes 10 or 300 managed computers depending on the option; additional licences add managed computers up to 1,200, and Enterprise covers more than 1,200.
- Floors / minimums
- One licence.
- Applies to products
- Splashtop Remote Support SOS
- Splashtop Enterprise
- Splashtop Remote Support
- Related metrics
- Product category