Support terms cannot be reduced during a paid term
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- MSLA s.6: Delinea may change the Support Policy at any time, but no change that materially reduces the customer's support applies during a current, fully paid support term. (effective 2026-05-01)
- Applies when
- Support Policy changes
- Applies to
- Delinea Support Services
- Related programs