Premium Plus Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- One-year increments
- Definition
- Support Policy s.2: Premium 24/7 coverage plus enhanced response times, a Technical Account Manager, access to senior engineers and 5 training seats per year.
- Commercial rules
- Priority 1 response 1 hour 24/7; priority 2 response 2 hours 24/7; priority 3 response 4 hours 24/7.
- Applies to
- All Delinea products