Flex for Services: 160 IR and 40 proactive hours, 12 months, renewal only with multi-year Flex
Catalog row in Vendor License Rules · Cited
- Kind
- Program
- Statement
- CrowdStrike Flex for Services data sheet: a standalone 12-month agreement with no upfront initiation cost, including 160 hours of incident response and 40 hours of proactive services and a 6-hour committed IR time (remote); overage hours are billed at the contract rate; renewable only with a multi-year Falcon Flex agreement. Eligible: new CrowdStrike customers with more than 10,000 endpoints (services only); must be signed by 2026-10-31; case-by-case approval.
- Applies when
- Evaluating or tracking a Flex for Services entitlement.
- Applies to
- CrowdStrike Flex for Services.
- Related metrics
- Related programs