CrowdStrike Flex for Services
Catalog row in Vendor License Programs · Cited
- Kind
- Services entitlement
- Term
- Standalone 12-month agreement; renewable only with a multi-year Falcon Flex agreement.
- Aliases
- Zero Dollar Flex Fund; Flex for Services
- Definition
- Flex for Services data sheet: "Through a standalone 12-month agreement, eligible organizations receive a defined IR time, 160 hours of IR capacity, and 40 hours of proactive services to improve readiness before a breach occurs."
- Commercial rules
- No upfront initiation cost; 6-hour committed IR time (remote); overage hours billed at contract rate; case-by-case approval. Eligibility: new CrowdStrike customers with more than 10,000 endpoints (services only), including eligible net-new Falcon Flex customers with no existing CrowdStrike Services relationship. Must be signed by 2026-10-31.
- Applies to
- CrowdStrike incident response, proactive, advisory, platform services and training hours.
- Related metrics