Secondary Market Policy
Catalog row in Vendor License Programs · Cited
- Kind
- Policy
- Term
- Standing policy; minimum one-year support subscription on re-certification.
- Aliases
- re-certification; recertification fee
- Definition
- Secondary Market Policy: "Any licenses or subscriptions that come with the device are not transferrable to you and are considered expired by Palo Alto Networks."
- Commercial rules
- Previously owned devices must not be lost, stolen, end-of-sale or decommissioned. The buyer places two orders through an authorized local reseller: a non-refundable certification fee, then a one-time activation fee plus at least one year of support. The device then passes remote verification tests.
- Applies to
- Palo Alto Networks hardware bought from unauthorized resellers or on the secondary market.
- Related metrics