Palo Alto Networks Evidence

Support plans expire unless renewed

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "At the end of the term (and each renewal term thereafter, if any), the applicable Support or Success Plan will automatically expire unless you renew."
Locator: EUSA s.9 Term and Termination
Applies to: Support and Success Plans expire at term end unless renewed; unauthorized purchases may be refused support
Supports rules: Support and Success Plans expire at term end unless renewed; unauthorized purchases may be refused support
Related programs: Secondary Market Policy
End-of-Life Policy
Sources: End User Support Agreement (October 2023)