Named Lead Administrator (customer success package)
Catalog row in Vendor License Metrics · Cited
- Unit
- Named administrator
- Aliases
- Named Lead Administrators
- Definition
- Cornerstone customer success packages: the number of individual administrators who may contact Cornerstone Global Product Support is capped by package, for example "Up to 4 individual administrators who may contact Cornerstone Global Product Support." for the Included package.
- Counting rules
- Included: up to 4; Choice: up to 5; Preferred: up to 6; Elite: up to 10. Live phone support is available to administrators who maintain their training certifications.
- Floors / minimums
- Package cap applies.
- Applies to products
- Cornerstone customer success packages
- Saba customer success packages
- SumTotal customer success packages
- Product category