Cornerstone OnDemand Evidence

Preferred package gives 24/7/365 phone support and 6 named administrators

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "Available 24/7/365 to administrators that maintain their training certifications" … "Up to 6 individual administrators who may contact Cornerstone Global Product Support"
Locator: Preferred Customer Success Package, support features
Applies to: Preferred package gives 24/7/365 phone support and 6 named administrators
Supports rules: Preferred package gives 24/7/365 phone support and 6 named administrators
Related metrics: Named Lead Administrator (customer success package)
Related programs: Cornerstone customer success packages
Sources: Cornerstone Preferred Customer Success Package and Service Level Agreement (Standard)