TOPdesk Evidence

TOPdesk support accounts, login-disabled operators and API accounts are never paid (evidence 2)

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "The licence status depends on whether the operator is assigned certain paid permissions."
Locator: Active Operators Overview, "Licence status"
Applies to: TOPdesk support accounts, login-disabled operators and API accounts are never paid
Supports rules: TOPdesk support accounts, login-disabled operators and API accounts are never paid
Related metrics: Operator (paid licence)
Related programs: TOPdesk SaaS subscription
TOPdesk On Premises subscription (Virtual Appliance)
Sources: Active Operators Overview (TOPdesk Virtual Appliance documentation, 2023 R2)