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Trend Vision One credits

This article is about the TrendAI Flex (credits) licence used for Trend Vision One (TrendAI Vision One). For the contract terms that govern credits see Trend Micro Global Products Agreement; for older seat-based products see Apex One, Deep Security and Cloud One licensing.

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Trend Vision One credits are the licensing unit for Trend Vision One, the Trend Micro security platform that the vendor’s documentation now calls TrendAI Vision One. The Global Products Agreement (GPA) defines Credits as “the universal licensing unit for obtaining access to Products made available on the Trend Vision One platform” and states that they are purchased upfront, used automatically by solutions or packages, and expire at the end of the Subscription Period (rule).[1] The documentation calls the commercial vehicle the TrendAI Flex (credits) licence, “a type of subscription license”, and says credits can be used for all paid solutions, packages and features in the Vision One console.[2] Starting in January 2026 the Flex (credits) licence became the only Vision One licence available for purchase.[3]

Editions

Vision One has no platform editions. The vendor publishes a rate card of packages grouped by solution, each with a credit requirement per unit per month and per year and a calculation type.[5] The main packages are:

Solution Package Monthly credits Annual credits Unit Type 
Endpoint Security XDR for Endpoints (EDR) 1.67 20 endpoint Snapshot 
Endpoint Security Endpoint Security Core 3.75 45 endpoint Snapshot 
Endpoint Security Endpoint Security Essentials 5.42 65 endpoint Snapshot 
Endpoint Security Endpoint Security Pro 25 300 endpoint Snapshot 
Endpoint Security SAP Scanner for Endpoint Security - Pro 400 4,800 SAP server/host Snapshot 
Email and Collaboration Security Core / Essentials / Pro 2.08 / 4.17 / 8.75 25 / 50 / 105 user Snapshot 
Cyber Risk Exposure Management Core / Essentials 1.67 / 4.17 20 / 50 assessed desktop or server Snapshot 
Cyber Risk Exposure Management Cloud account assessment (1 to 500 resources) 83.33 1,000 cloud account Snapshot 
Container Security Container Security 91.67 1,100 Kubernetes node or ECS instance Snapshot 
XDR for Networks Virtual Network Sensor 1,041.67 12,500 500 Mbps Snapshot 
Zero Trust Secure Access Private Access / Internet Access 4.17 / 5 50 / 60 user Snapshot 
Agentic SIEM and XDR Analytic data ingestion (third-party) 3 3 GB Volume 
Sandbox Analysis Manual submission 2 2 submission Volume 
File Security Storage, SDK, scanners 5,000 5,000 500,000 scans Volume 
Threat Intelligence Hub Threat Intelligence 6,666.67 80,000 account/tenant Snapshot 

All figures are from the vendor’s credit requirements page as published on 2026-09-30 (rule).[5] Annual rates for snapshot packages are twelve times the monthly rate, subject to rounding; volume packages have the same rate in both columns. Cloud account assessment runs in tiers of 500 resources per account, up to 666.67 credits per month for accounts with more than 3,500 resources.[5] Trend does not publish a price per credit; the credit purchase price is set in the Quote, the Private Offer or the marketplace listing.

Metrics

The Credit is the unit bought. The unit consumed depends on the package: Endpoint, User, GB of data, 500 Mbps of monitored throughput, Assessed cloud account, Protected Kubernetes node or ECS instance or 500,000 scans.[5] The number of credits an endpoint needs depends on the features enabled for it and on its type by activity.[6]

Counting / floors

Metering and monthly drawdown

The GPA states that usage is metered daily and Credits are drawn down on the first of each month based on the previous month’s usage (rule).[1] The documentation says the monthly drawdown model started in January 2026 and that monthly drawdowns are rounded to the nearest whole credit.[4] Usage and credit information updates daily at 05:00 UTC.[2]

Each package uses one of two calculation types:[4]

  • Snapshot-based. Vision One takes a daily snapshot of the units in use. The monthly drawdown uses the snapshot at the 85th percentile of the month’s active usage days, which discards the highest 15% of days (rule). The vendor’s example: a package used from 1 to 20 April has its three highest days (15% of 20) excluded, and the highest of the remaining 17 days sets the April drawdown. Because the 15% applies only to active days, the vendor recommends activating new packages early in the month.
  • Volume-based. The monthly drawdown is the sum of each day’s usage multiplied by the package’s credit requirement (rule).

Endpoint counting

Only endpoints with active and long-lived agents require credits; inactive endpoints do not (rule).[6] The documentation defines three types:[6]

Endpoint type Definition Counted? 
Active Agent reported a status in the last hour of usage measurement Yes 
Long-lived More than seven days between the agent’s first and latest status reports Yes, even if it did not report in the last hour 
Inactive Did not report in the last hour and is not long-lived No 

The seven days need not be consecutive, so a laptop that is switched off for a week still counts once it has been long-lived. To stop paying for decommissioned machines, the vendor says they must be deleted from Endpoint Inventory manually, through the API, or by automatic removal of endpoints that stay inactive for a set period.[6]

Each endpoint applies the credit requirement of one feature package at a time. An endpoint counts as Endpoint Security Essentials if XDR for Endpoints and at least one Core feature are enabled; add-ons such as SAP Scanner, Sandbox automatic submission and the Data Security Sensor are charged on top (rule).[6] In Server & Workload Protection, enabling recommendation scans for the Intrusion Prevention, Integrity Monitoring and Log Inspection modules charges the endpoint at the Pro rate of 25 credits.[7] Policy settings therefore decide the bill: to reduce usage, the documentation says, features must be disabled in policies or endpoint overrides.[6]

Balance, overuse and true-up

The credit balance is made of purchased credits and credits converted from existing licences.[8] If usage exceeds the balance, Vision One keeps running, the balance goes negative, and the Trend representative asks the customer to renew or buy more credits (rule).[9] Contractually this is excess Capacity: the GPA makes the Company solely responsible for keeping usage within its purchased intention and Capacity, liable for excess usage fees, and warns that enabling other functionalities “will use Credits differently than as intended and may result in overuse” (rule).[1] The solutions listed under a Flex licence in License Information are a planning aid only; credits do not have to be used for them.[10]

Expiry

When a Flex (credits) licence expires, the credits bought with it disappear from the balance.[2] Converted credits keep the expiration date of the original licence.[3] For SaaS solutions an expired licence has a 30-day grace period and a 30-day lock period before data is purged (rule).[10] Unused credits are not refunded: the GPA makes fees non-refundable, and a termination for convenience does not end payment obligations (rule).[1]

Virtualization & partitioning

Vision One counts virtual machines, VDI desktops and cloud instances as endpoints on the same activity rules as physical devices; non-persistent machines that stop reporting before becoming long-lived drop out of the count.[6] Containers are counted per protected Kubernetes node or Amazon ECS instance (91.67 credits per month) and per serverless pod or task (9.17 credits per month).[5]

Cloud / BYOL

Credits can be bought from a sales representative or through AWS Marketplace or Microsoft Marketplace.[8] Marketplace purchases follow the marketplace terms and any Private Offer, which prevails over the GPA where they conflict.[1]

Programs

Conversion of existing licences

All existing Vision One licences convert automatically to credits with the same value and expiration date, and converted credits are rounded up to the next whole number (rule).[3] The formulas are (rule):[3]

  • Existing Flex licences: purchased credits divided by the months in the original term, multiplied by the remaining months. The vendor’s example is 12,000 credits bought on 2025-10-01 becoming 9,000 credits after 2026-01-01.
  • Other licences: licence units multiplied by the associated package’s monthly credit requirement and by the remaining months, including partial months. The example is 100 units of Cyber Risk Exposure Management Core (1.67 credits) for 9 months, giving 1,503 credits.

Endpoint Security seats convert at 45 credits (Core), 65 credits (Essentials) and 300 credits (Pro) per seat, so 10 Pro seats become 3,000 credits.[7] Trial licences do not convert, and not every Trend licence converts: licences for on-premises products do not, and solutions tied to older licences with no conversion may not require credits until those licences expire.[10][8]

Registering licences

Licences are registered in Administration > License Information with an Activation Code or Registration Key; for some licences the Activation Code is only generated from the Registration Key when registration completes.[11] License Information shows each licence’s type, sales channel, units, credit conversion, start date and expiration date, and filters licences that expire within 90 days.[10]

Out of scope

The price of a credit, volume discounts and committed-spend terms are set per customer and are not published. Consumption of Vision One by managed service providers requires partner terms: the GPA prohibits use of Products to provide services to third parties.[1]

References

  1. Global Products Agreement for Trend ProductsPublication Date 20 May 2026. Catalog: Global Products Agreement for Trend ProductsEffective 2026-05-20. Retrieved 2026-09-30.
  2. TrendAI Vision One: CreditsPage not date-stamped. Catalog: TrendAI Vision One: CreditsRetrieved 2026-09-30.
  3. TrendAI Vision One: Licenses converted into creditsPage not date-stamped. Catalog: TrendAI Vision One: Licenses converted into creditsRetrieved 2026-09-30.
  4. How TrendAI Vision One calculates your credit usagePage not date-stamped. Catalog: How TrendAI Vision One calculates your credit usageRetrieved 2026-09-30.
  5. Credit requirements for TrendAI Vision One solutionsPage not date-stamped. Catalog: Credit requirements for TrendAI Vision One solutionsRetrieved 2026-09-30.
  6. How are credits calculated for TrendAI Vision One Endpoint Security?Page not date-stamped. Catalog: How are credits calculated for TrendAI Vision One Endpoint Security?Retrieved 2026-09-30.
  7. How does credit calculation work for Server & Workload Protection?Page not date-stamped. Catalog: How does credit calculation work for Server & Workload Protection?Retrieved 2026-09-30.
  8. TrendAI Vision One: Your credit balancePage not date-stamped. Catalog: TrendAI Vision One: Your credit balanceRetrieved 2026-09-30.
  9. What happens if my credit usage exceeds my credit balance?Page not date-stamped. Catalog: What happens if my credit usage exceeds my credit balance?Retrieved 2026-09-30.
  10. TrendAI Vision One: License InformationPage not date-stamped. Catalog: TrendAI Vision One: License InformationRetrieved 2026-09-30.
  11. TrendAI Vision One: Register a new licensePage not date-stamped. Catalog: TrendAI Vision One: Register a new licenseRetrieved 2026-09-30.

See also

Catalog Rows Cited

13Rules8Metrics1Programs

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