LICENSEWARE licensing describes how Licenseware Technology Services S.R.L., a company registered in Romania, sells and licenses its software asset management (SAM) platform.[3] LICENSEWARE describes itself as a globally distributed company founded in 2020.[7] The group also includes LICENSEWARE LTD in London and LICENSEWARE SL in Valencia, according to its privacy policy.[8]
The product is a hosted (SaaS) platform made of separate apps, each built for one task or one software publisher. The apps page lists fourteen of them, from inventory normalization and contract management to analysis apps for Microsoft, Oracle, Red Hat and Adobe.[6] Customers buy access through one of five published plans, through app-level pay-as-you-go pricing, or through a negotiated subscription. Use is governed by the End User License Agreement (EULA) and the Data Processing Addendum (DPA).[1][2][3]
For a buyer, the practical questions are how many devices (or databases or instances) the estate holds, whether the analysis is a one-off or continuous, which apps are needed, and which regional instance the data should live in.
Plans
LICENSEWARE publishes five plans.[1]
| Plan | Scope | Published price | Support | Availability zones |
|---|---|---|---|---|
| Free | Try before paying | USD 0, no time limit | Self-support | Any 1 |
| Pay as you go | One-off analysis | USD 1 per device | Standard | Any 1 |
| Chill | Up to 1,000 devices | USD 150 per month | Standard | Any 1 |
| Core | More than 1,000 devices | USD 3.36 per device per year | Premium | All 3 |
| Advanced | Complex estates | Custom, through a partner or direct | Extended | All 3 |
The plans differ in which capabilities they include. The NEO AI assistant’s chat and the LICENSEWARE Collector agent are on every plan. API connectors are on Pay as you go, Core and Advanced, but not on Free or Chill. The vendor-specific analysis and Microsoft 365 analysis are only on Pay as you go and Advanced. The Free plan caps report output at 10 rows per table; the paid plans are unlimited.[1] The plan-by-plan detail, the per-app pay-as-you-go rates and what is and is not published about device counting are in LICENSEWARE plans and pricing.
Metrics
The Device (the plans page also says “devices / endpoints”) is the main unit. It sizes Chill and Core and prices Pay as you go.[1] App-level pay-as-you-go pricing also uses the Database for Oracle Database Manager and the Instance for Oracle Middleware Manager.[2] Under a negotiated subscription, LICENSEWARE determines the count from “the number of relevant assets based on the product scope”, for example the total number of Oracle Databases for Oracle Database Manager.[2] LICENSEWARE does not publish a definition of a device, for example whether virtual machines or containers count separately.
Contract types and terms
The Knowledge Center describes four commercial models: the free plan, pay-as-you-go, subscription and custom agreements.[2]
- Pay-As-You-Go charges on the volume of data analysed. It is paid either upfront against a quotation or monthly in arrears, and access to analysed results is kept indefinitely, or until the project is deleted.[2]
- Subscription gives a defined number of users unrestricted access to specified apps, with unlimited data and analysis runs for the scoped product and asset count. The default term is 12 months.[2]
- Unlimited External Subscription is offered to service providers only and is negotiated case by case.[2]
- Custom agreements are available to all customers.[2]
The EULA grants a non-exclusive, non-transferable, revocable and limited licence to use the Apps for the Licensee’s own internal business purposes during the Licence Term. That term is the first year, renewing automatically for successive 12-month periods.[3] The number of licences, the fee and the Territory are set in the Order Form. A Designated User login may not be shared by more than one individual.[3] The terms are described in LICENSEWARE EULA, DPA and SLA.
Hosting and data residency
The platform runs in three isolated regional instances: Europe (Netherlands), United States (Iowa) and Australia (Sydney).[9] The DPA states that customer data is processed only in the instance the customer selects and is not transferred between instances.[4] On the plans page, Free, Pay as you go and Chill include any one availability zone, and Core and Advanced all three.[1] LICENSEWARE notes that in some cases it is deployed in a private cloud or on-premises.[9]
Partner programs
LICENSEWARE runs three partner types.[5] End users are consultancies that use the platform inside their own client engagements. MSP users run managed SAM services with one isolated project per customer. Resellers resell the platform.[5] No partner fees, discounts or margins are published. See LICENSEWARE partner programs.
Audit and compliance
The published EULA contains no clause that gives LICENSEWARE a right to audit a licensee’s use of the Apps. Compliance rests on the Order Form quantities and the use restrictions in section 3.[3] The DPA runs the other way. It lets the customer, as data controller, audit LICENSEWARE’s data protection compliance once in any 12-month period, on four weeks’ written notice.[4]
Out of scope
This article does not cover the functional quality of the apps, which this wiki does not evaluate. It also does not cover the licensing rules of the software publishers whose estates the apps analyse; those are in the vendor articles. The FAQ describes LICENSEWARE’s security certifications and AI data handling.[10]