Publisher

Ubiquiti

Ubiquiti licenses UniFi software embedded on its hardware under a Product-bound EULA, offers UniFi Network, Protect, Access and Site Manager without licence fees, and sells optional subscriptions for UniFi Talk, UID Enterprise, Official UniFi Hosting and Professional Site Support.

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Overview articleUbiquiti licensingUbiquiti licenses UniFi software embedded on its hardware under a Product-bound EULA, offers UniFi Network, Protect, Access and Site Manager without licence fees, and sells optional subscriptions for UniFi Talk, UID Enterprise, Official UniFi Hosting and Professional Site Support.Cited · Edited 2026-10-08 · 14 references

Guides

Ubiquiti EULA and Terms of ServiceCited · Edited 2026-10-08

Ubiquiti UniFi subscriptions and license-free softwareCited · Edited 2026-10-08

Ubiquiti UniFi OS Server termsCited · Edited 2026-10-08

Licensing Data

From the Ubiquiti catalog: how usage is counted, the rules that apply, the programs licences are bought through and the SKUs. Backed by 48 verbatim excerpts from 18 Ubiquiti documents.

Metrics 7

Authorized UserIndividuals the licensee authorizes (employees, independent contractors)Owned or controlled Ubiquiti ProductUbiquiti Product (device) owned or controlled by the licensee Physical site (Professional Site Support)One physical site per subscription UID Enterprise billable userUser per month (minimum 5 users)UniFi Network devices managed by Official UniFi HostingUp to 1,000 UniFi Network devices UniFi Talk phone number subscriptionSubscribed phone number (per month)UniFi Talk pooled monthly minutesMinutes per month, pooled across numbers

Rules 48

A cancelled UID Enterprise workspace is suspended unless resubscribed within 7 daysTerm and expiry AI Tools Inputs and Outputs are retained for 30 daysData handling Circumventing software protection mechanisms is prohibitedRestriction Competitive analysis of the Services and Products is prohibitedRestriction Embedded software licence is limited to a Product the user owns or controlsUse rights EULA is governed by New York lawContract EULA liability is capped at one hundred dollarsLiability EULA terms may change at Ubiquiti's discretionContract

Programs 7

AI Tools 30-day retention periodData handling Limited product warrantyWarranty Open-source and third-party software termsOpen source Professional Site Support subscriptionSupport UID Enterprise 30-day trialTrial UniFi Professional Integrators ProgramPartner programme UniFi Talk free trialTrial

SKUs 10

Official UniFi HostingCited Professional Site SupportCited UID Enterprise Paid PlanCited UniFi AccessCited UniFi Identity (license-free plan)Cited UniFi OS ServerCited UniFi ProtectCited UniFi Site ManagerCited

Products

All 11 Products

Network Management Tools 6

Official UniFi Hosting, Professional Site Support, UniFi OS and application software embedded on Ubiquiti Products, UniFi OS Server, UniFi Site Manager, UniFi software and Services

Identity Management Software 2

UniFi Identity, UniFi Identity Enterprise (UID Enterprise)

Physical Security Software 1

UniFi Access

Video Surveillance Software 1

UniFi Protect

VoIP Providers 1

UniFi Talk