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Ubiquiti Metric

Physical site (Professional Site Support)

Catalog row in Vendor License Metrics · Cited

Unit
One physical site per subscription
Aliases
Site-level licence
Definition
Professional Site Support provides priority phone support to a single physical site managed with a UniFi Cloud Gateway or other UniFi Network deployment, covering all UniFi devices at that site.
Counting rules
Physical Security devices (UniFi Protect, UniFi Access) at the same site are included in the same site-level licence as the Network devices.
Floors / minimums
Offered on 1 or 3 year plans, 24x7 or Business Hours.
Applies to products
  • Professional Site Support
Product category
Esc