RingCentral Product

RingEX

RingEX is a RingCentral product filed under UCaaS Platforms. Lifecycle: no published lifecycle.

Releases and Lifecycle

All RingCentral products

Release and support dates as published by RingCentral; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

No published lifecycle 1: RingEX

Licensing Data

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Metrics 7

AI conversation and session units (Cognigy and Capacity)Conversation or session Business SMS allotment (pooled)SMS per user per month Calling CreditsCredit (currency balance)Digital LineDigital Line (phone number plus voice service)Free user extension (Video Pro and Mobile)User (unlicensed extension)RingEX user licenceUser (licensed extension)Toll-free minutes (pooled per account)Minute per month

SKUs 6

RingCentral Business SMS BoosterBusiness SMS Booster RingCentral Call Queues BoosterCall Queues Booster RingCentral Push to TalkPush to Talk RingEX AdvancedAdvanced RingEX CoreCore RingEX Ultra and AI Customer Engagement BundlesUltra; AI Customer Engagement Bundle with AIR; with AIR and ACE

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