RingCentral Product

RingCentral Contact Center

RingCentral Contact Center is a RingCentral product filed under Call & Contact Center Software. Lifecycle: no published lifecycle.

Call & Contact Center Software

Releases and Lifecycle

All RingCentral products

Release and support dates as published by RingCentral; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

No published lifecycle 1: RingCentral Contact Center

Licensing Data

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Metrics 2

AI conversation and session units (Cognigy and Capacity)Conversation or session Legacy contact center Seat (Contact Center, Engage Digital, Engage Voice)Seat (named or concurrent)

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