Free user extension (Video Pro and Mobile)
Catalog row in Vendor License Metrics · Cited
- Unit
- User (unlicensed extension)
- Aliases
- Video Pro; Mobile user; limited extension
- Definition
- Support article: Video Pro and Mobile users are free and do not have a licence; they can use chat and limited video but cannot make or receive direct calls. Video Pro+ users have a meeting licence.
- Counting rules
- Free users can only receive calls through the Auto-receptionist and make calls using RingOut. If they make or receive more than 10 calls in a billing cycle, the account is charged the cost of an additional user that month. The plans page adds that a Mobile User extension used for calls in a month is charged at the Digital Line rate.
- Floors / minimums
- None.
- Applies to products
- RingEX
- Applies to editions
- RingEX Core
- RingEX Advanced
- RingEX Ultra
- Product category