Genesys Product

Genesys Voice Platform

Genesys Voice Platform is a Genesys product filed under Call & Contact Center Software. Lifecycle: versioned, 3 versions listed, latest 8.5 (CCP, MRCP, CTIC, SSG).

Call & Contact Center Software

Releases and Lifecycle

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Release and support dates as published by Genesys; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

Genesys Voice Platform 3 versions

Version	End of sale	End of standard support	End of life	Source
8.5 (CCP, MRCP, CTIC, SSG)	20 Oct 2023	31 Oct 2024	31 Oct 2024	[5]
8.1	31 May 2019	30 Nov 2020	31 May 2021	[5]
8.0	31 May 2019	30 Nov 2020	31 May 2021	[5]

Sources 1

Genesys Products and Components EOL Life Cycle Table retrieved 2026-10-14

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