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Genesys Engage on-premises

Genesys Engage on-premises is a Genesys product filed under Call & Contact Center Software. Lifecycle: versioned, 1 version listed, latest All Engage on-premises and subscription products.

Releases and Lifecycle

All Genesys products

Release and support dates as published by Genesys; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

Genesys Engage on-premises 1 version

Engage Premises and Subscription EOL: end of full-year renewals 2027-12-31, end of all renewals 2028-11-30, end of maintenance and support 2028-12-31. Product-specific EOL dates previously announced remain in effect.

VersionEnd of standard supportEnd of lifeSource
All Engage on-premises and subscription productsGenesys Engage End of Life Announcement (announced 2024-03-11)[4]

Lifecycle Policy

  • Genesys Engage End of Life Announcement. Engage Premises and Subscription products reach end of maintenance and support on 2028-12-31, and subscription licenses stop functioning after that date. [4]
Sources 1
  1. Genesys Engage End of Life Announcement (June 2025) retrieved 2026-10-14

Metrics 1

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