Avaya Product
Avaya Infinity
Avaya Infinity is a customer experience platform that connects systems, data, AI and workflows so organisations can act on customer interactions as they happen. It combines customer history and intent to inform routing and next steps, and supports multiple AI models and the Model Context Protocol. It can be deployed in the cloud, as a hybrid or on premises.
Avaya Infinity is an Avaya product filed under UCaaS Platforms. Lifecycle: no published lifecycle.
Source: Avaya Infinity | Enterprise Customer Experience Platform, retrieved 15 Oct 2026
Releases and Lifecycle
All Avaya productsRelease and support dates as published by Avaya; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-13.
- No published lifecycle 1
- Avaya Infinity