Avaya Product Lifecycle

Release dates, version history and support and end-of-life dates as published by Avaya. Dates within the next 12 months are highlighted; past dates are dimmed. Retrieved 2026-10-13.

• Avaya Product Lifecycle Policy. Defines the events General Availability, End of Sale, End of Manufacturer Support, End of Parts Support, End of Support Sales and End of Life, with software typically supported about one year after End of Sale. [1]
• Innovation Release strategy. Avaya may keep one major release number across innovation updates and declare End of Manufacturer Support for individual updates instead of an End of Sale. [1][4]
• IP Office Support Services release eligibility. The IP Office Support Services offer is available for the two most current releases (N and N-1); older releases are limited to basic support or an upgrade first. [5]

No published lifecycle 15

Attendant Console server licence (Avaya Subscription), Avaya Aura Contact Center agents, Avaya Aura Messaging, Avaya Aura Private Cloud, Avaya Experience Platform Private Cloud, Avaya Experience Platform Public Cloud add-ons, Avaya IP Office (Subscription mode), Avaya IP Office Subscription, Avaya Infinity, Avaya Software licensed under the Avaya Global Software License Terms (default licence type), Avaya Software ordered with an Enterprise licence, Avaya Subscription Licensing bundles, IP Office system licences, Software with shrinkwrap or clickthrough terms, Transaction-priced contact center components (callback, chat, routing)