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Avaya Aura Communication Manager

Avaya Aura Communication Manager is a telephony application within the Avaya Aura platform that handles call processing, call routing and user and system management. It also provides integration with other communication systems. It is deployed on premises as a core component of an Avaya Aura voice and unified communications system.

Avaya Aura Communication Manager is an Avaya product filed under UCaaS Platforms. Lifecycle: versioned, 5 versions listed, latest 10.3 (Sep 2026).

Source: Avaya Aura Platform - Enterprise Voice & Unified Communications | Avaya, retrieved 15 Oct 2026

Releases and Lifecycle

All Avaya products

Release and support dates as published by Avaya; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-13.

Avaya Aura Communication Manager 5 versions
VersionReleasedEnd of saleEnd of standard supportEnd of extended supportSource
10.3Avaya Product Lifecycle Policy–––[11]
10.2Avaya Product Lifecycle Policy–––[4]

Lifecycle Policy

  • Avaya Product Lifecycle Policy. Defines the events General Availability, End of Sale, End of Manufacturer Support, End of Parts Support, End of Support Sales and End of Life, with software typically supported about one year after End of Sale. [1]
Sources 5
  1. End of Sale Notice: Avaya Aura 8.x Perpetual New Sales and Upgrades retrieved 2026-10-13
  2. End of Sale Notice: Avaya Aura R7 New and Upgrades retrieved 2026-10-13
  3. End of Manufacturer Support Notice: Avaya Aura Platform 10.1 retrieved 2026-10-13
  4. Avaya Aura Core Solution Description Release 8.1.x retrieved 2026-10-13
  5. Avaya Support: Avaya Aura Communication Manager retrieved 2026-10-13

Licensing Data

All Avaya licensing data

Metrics 1

Concurrent User License (CU)Unit (agent, port, user, mailbox or directory entry)

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