Named Agent
Catalog row in Vendor License Metrics · Cited
- Unit
- Named agent
- Aliases
- Named Agent (AXP Public Cloud add-ons)
- Definition
- AXP Public Cloud Service Catalog: "Speech Analytics is available under two different units-of-measure: Named Agent and Kilo-Monthly-Minutes. The two cannot be combined for the same subscription and the selection is done via the Avaya Store optional add-ons."
- Counting rules
- Unit of measure for Verint-based add-ons on Avaya Experience Platform Public Cloud (Speech Analytics, Real-Time Agent Assist and others). The catalog does not define how a Named Agent is counted beyond the unit name.
- Floors / minimums
- None published.
- Applies to products
- Avaya Experience Platform Public Cloud add-ons
- Avaya Infinity
- Related metrics
- Product category