8x8 Product

8x8 Contact Center

8x8 Contact Center is a 8x8 product filed under Call & Contact Center Software. Lifecycle: no published lifecycle.

Call & Contact Center Software

Releases and Lifecycle

All 8x8 products

Release and support dates as published by 8x8; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

No published lifecycle 1: 8x8 Contact Center (Only individual features (Historical Reports, Legacy Wallboards, Business Intelligence) appear on the end-of-life tracker.)

Licensing Data

All 8x8 licensing data

Metrics 4

Call recording storageGigabyte per extension per month CCaaS SMS messageMessage by tier Contact centre seat licence (X6, X7, X8)Seat licence (contact centre agent)Pooled call minutesMinutes per licence per month

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