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8x8 Metric

Contact centre seat licence (X6, X7, X8)

Catalog row in Vendor License Metrics · Cited

Unit
Seat licence (contact centre agent)
Aliases
CC seat
Definition
X6, X7 and X8 are the contact centre plans of 8x8 X Series, sold unbundled or bundled with a calling plan. Standard X6, X7 and X8 licences "are unbundled and do not include any calling plan or minutes allowance".
Counting rules
Bundled seat licences (for example X6, X7 and X8 Bundled) include unmetered calling to 48 country destinations subject to a pooled 4,000 minute per licence cap.
Floors / minimums
Pooled minutes accrue per licence purchased.
Applies to products
  • 8x8 Contact Center
  • 8x8 X Series
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