8x8 Product Lifecycle

Release dates, version history and support and end-of-life dates as published by 8x8. Dates within the next 12 months are highlighted; past dates are dimmed. Retrieved 2026-10-14.

• Work for Desktop Version End-of-Life Policy. Versions of 8x8 Work for Desktop are retired about six months after the next version is released, after which users must upgrade to keep signing in. [1]
• Product End-of-Life Tracker. 8x8 lists products and features with a target end-of-life date and states that dates are subject to change without announcement and that legacy offerings are regularly sunset. [2]

Retired 6

8x8 ContactNow (Tracker lists ContactNow US 2021-06-29, ContactNow UK 2023-07-31 and ContactNow Standalone (Silo 201) 2020-02-01 as end-of-life dates.)[2], 8x8 Customer Experience (CEX) (Listed on the 8x8 end-of-life tracker.)[2], 8x8 Meet Pro (Standalone Meeting) (Listed on the 8x8 end-of-life tracker.)[2], 8x8 Quality Rocket (Listed on the 8x8 end-of-life tracker.)[2], 8x8 Sameroom (Platform end-of-life for Sameroom (Standalone) on the 8x8 end-of-life tracker.)[2], 8x8 Switchboard Pro (Listed on the 8x8 end-of-life tracker.)[2]

No published lifecycle 4

8x8 Contact Center (Only individual features (Historical Reports, Legacy Wallboards, Business Intelligence) appear on the end-of-life tracker.), 8x8 Engage, 8x8 Secure Pay, 8x8 X Series (Tracker lists only the Sameroom part of 8x8 Team Messaging (X Series) as end-of-life on 2023-05-31.)