Azul Software Agreement (Rev July-2025, with Exhibit D)
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Document id
- Rev July-2025
- Applies to
- Non-executable template of the master agreement for Azul Platform Prime (Exhibit A-1) and Azul Platform Core (Exhibit A-2), with Exhibit B Support Services, Exhibit C Distribution and Exhibit D Legacy Production Support. Linked from azul.com/lps-azul-software-agreement/. Revision stated as "Rev July-2025" with no day; the first day of the month is recorded as the effective date.
- Evidence
- Azul Platform Core licence is perpetual; the subscription buys time-based support - evidence 1
- Azul Platform Core licence is perpetual; the subscription buys time-based support - evidence 2
- Product may only be used on the number of Units purchased - evidence 1
- Product may only be used on the number of Units purchased - evidence 2
- One Virtual Core equals one hardware thread; one physical core equals two Virtual Cores - evidence
- Azul Mission Control runs on an unlimited number of Virtual Cores within a Unit - evidence
- Azul Platform Core may not be deployed on Desktops unless the Order Form says so - evidence 1
- Azul Platform Core may not be deployed on Desktops unless the Order Form says so - evidence 2
- Higher-tier support cannot be used for installations bought at a lower tier - evidence
- Azul Platform Prime is a time-based subscription licence for internal business operations - evidence 1
- Azul Platform Prime is a time-based subscription licence for internal business operations - evidence 2
- Annual self-certification of compliance on Azul’s request; no audit clause - evidence 1
- Software Services renew automatically unless notice is given 60 days before term end - evidence 1
- Software Services renew automatically unless notice is given 60 days before term end - evidence 2
- Fees are paid up front for each term and are non-refundable - evidence 1
- Fees are paid up front for each term and are non-refundable - evidence 2
- On termination all licences end except perpetual ones, absent customer breach - evidence
- No external distribution, public posting or third-party use without authorisation - evidence 1
- No external distribution, public posting or third-party use without authorisation - evidence 2
- Distribution Rights cover the Product only as part of a Combination Product - evidence 1
- Distribution Rights cover the Product only as part of a Combination Product - evidence 2
- Free or nominal-charge use falls under a separate Evaluation License Agreement - evidence
- Purchases through a Business Partner: Azul still supplies, but payment and Order Form terms do not apply - evidence 1
- Purchases through a Business Partner: Azul still supplies, but payment and Order Form terms do not apply - evidence 2
- Licences are not assignable without consent, except to a successor of the licensed business - evidence
- Platinum/Premium tiers extend indemnification to third-party software and anti-contamination - evidence
- Security update SLA: 48 hours (Premium/Platinum) or 15 days (Standard) for covered platforms - evidence 1
- Standard tier is limited to 6 Tickets per year; Designated Support Contacts scale with Units - evidence 1
- Standard tier is limited to 6 Tickets per year; Designated Support Contacts scale with Units - evidence 2
- Contractual lifecycle: LTS 8 years Production plus 2 years Extended Support - evidence 1
- Software supported under Legacy Production Support keeps its own licence - evidence