Azul Systems Evidence

Standard tier is limited to 6 Tickets per year; Designated Support Contacts scale with Units - evidence 1

Catalog row in Vendor License Evidence · Cited

Kind: Table excerpt
Excerpt: "Number of Tickets 6 Tickets per year Unlimited Tickets"
Locator: Azul Software Agreement (Rev July-2025, with Exhibit D), Exhibit B §1 Support Tier table
Applies to: Standard tier is limited to 6 Tickets per year; Designated Support Contacts scale with Units
Supports rules: Standard tier is limited to 6 Tickets per year; Designated Support Contacts scale with Units
Related metrics: Azul Core Unit (Virtual Core)
Azul Prime Unit (Virtual Core)
Related programs: Azul support tiers (Standard, Premium, Platinum)
Sources: Azul Software Agreement (Rev July-2025, with Exhibit D)