Standard tier is limited to 6 Tickets per year; Designated Support Contacts scale with Units - evidence 2
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "may designate up to the number of contacts as set forth in the table below based on the number of Units purchased and the Support Tier selected and paid for by Customer"
- Locator
- Azul Software Agreement (Rev July-2025, with Exhibit D), Exhibits A-1 and A-2, Designated Support Contacts
- Applies to
- Standard tier is limited to 6 Tickets per year; Designated Support Contacts scale with Units
- Supports rules
- Related metrics
- Related programs