No grace period for support renewal; late renewals are back-dated
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support must be renewed on or before expiry to keep .DAT updates, software updates and technical support; Trellix gives no grace period, and a late renewal is back-dated to the expiry date.
- Applies when
- Support renewal is late.
- Applies to
- Trellix Technical Support agreements.
- Related metrics