Renewal Enablement Policy
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Definition
- LMS page: "In order to continue to use support features beyond the expiration of your then-current Agreements, you must renew your support agreement, and you may be required to pay any accrued out-of-compliance fees."
- Commercial rules
- No grace period for support renewal; a late renewal is back-dated to the expiry date. Purchase orders should be submitted several weeks before expiry.
- Applies to
- Trellix Technical Support agreements for subscription and perpetual licences.
- Related metrics