Customers must cooperate with a TOPdesk licence audit
Catalog row in Vendor License Rules · Cited
- Kind
- Audit
- Statement
- General Terms and Conditions 2021 §19.5: the customer will cooperate within reason if TOPdesk audits compliance with the licence; information obtained is confidential except information about use of the software itself. (vendor document undated; as published on 2026-09-27)
- Applies when
- TOPdesk requests a licence compliance check.
- Applies to
- TOPdesk SaaS and On Premises subscriptions.
- Related metrics