No downgrade or user reduction during a Subscription Term
Catalog row in Vendor License Rules · Cited
- Kind
- Commitment
- Statement
- MSA s.4.2: the customer may not downgrade its Subscription Plan or reduce the number of Users during any Subscription Term; a downgrade or user reduction for the next term needs 60 days' written notice before the end of the current term.
- Applies when
- Organization customers under the MSA (including self-serve organization workspaces).
- Applies to
- All Subscription Plans under the MSA
- Related metrics
- Related programs