Mid-cycle plan changes are prorated; downgrades through sales
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- Manage your plan and assets: Plan changes made mid-cycle in the Self-Service Subscription Portal are prorated. Downgrades are not available in the portal and must go through the account manager, and asset coverage can be increased in the portal only on Pro or Enterprise plans. (knowledge-base article updated 2026-06-12; as published on 2026-09-27)
- Applies when
- Upgrading or expanding a subscription mid-term.
- Applies to
- Starter, Pro and Enterprise plans managed through the Subscription Portal.
- Related metrics