Support is limited to three Authorized Support Contacts, more with greater investment
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Scope of Customer Support s.2(e): up to three Authorized Support Contacts, more as the customer buys more solutions or its investment grows; USD 10,000 annual investment is needed for enhanced support benefits.
- Applies when
- Setting up support access.
- Applies to
- All Blackbaud Subscriptions.
- Related metrics
- Related programs