Annual investment threshold for enhanced support
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- "Overall investment is measured as recurring annual investment in US dollars. To be considered for enhanced support benefits You must reach an annual investment of ten thousand US dollars."
- Locator
- Scope of Customer Support s.2(e)
- Applies to
- Support is limited to three Authorized Support Contacts, more with greater investment
- Related metrics
- Related programs