Remote Support licensed by concurrent users; unlimited accounts
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Remote Support licenses page: a support licence is required for a user to access the representative console on desktop, web, Android or iOS; Remote Support is licensed by concurrent users, so any number of accounts can be created but the number logged in to the representative console at the same time is limited by the licences purchased.
- Applies when
- Counting Remote Support representative licences.
- Applies to
- Remote Support (B Series Appliance, Virtual Appliance, Cloud)
- Related metrics
- Related programs