Unused seats are not refunded or carried into the renewal
Catalog row in Vendor License Rules · Cited
- Kind
- Renewal
- Statement
- Terms of Use §12.1: unused Subscription scope or Permitted Users are not refunded and cannot be transferred or used within the renewal. (vendor document dated 2025-12-30; as published on 2026-09-27)
- Applies when
- Renewing with unused technician seats.
- Applies to
- Atera main subscription.
- Related metrics
- Related programs