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SysAid Program

SysAid Cloud subscription

Catalog row in Vendor License Programs · Cited

Kind
Subscription umbrella
Term
Initial Term per Order Documents, then successive annual Renewal Terms.
Aliases
SaaS subscription
Definition
Cloud Terms, Subscription: SysAid grants "a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to remotely access and use the Platform during the Term solely for Your internal purposes subject to the terms and limits enumerated on Your Order Documents".
Commercial rules
Fees fixed for the Initial Term; price changes take effect at the next Renewal Term. Payments non-refundable and non-cancellable. Additional Services added mid-term are co-termed and prorated. Automatic annual renewal unless 60 days notice. Order of precedence: Order Form, Quote, Terms, customer PO. AI Services governed by Annex A.
Applies to
SysAid SaaS Services (Professional and Enterprise plans, add-ons).
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